KORUYour plan
My account
Your KORU Live, all in one place.
Signed in as
Sign in with your KORU account
Use the same Google account you sign in to KORU Live with. Here you can see your plan, manage auto-renewal, download your invoices and release your computer.
We don't create anything new: it's your same KORU Live account.
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The app
Download KORU Live
For Windows 10 and 11. If you already have it, it updates itself: no need to download it again.
Coming soon
Your computer
Where your Pro is active
Auto-renewal
Your monthly charges
Your maps
Roblox maps active in your KORU
History
Your purchases
Affiliate program
Your affiliate code
Koru invited you to his affiliate program. Whoever buys KORU Live Pro with your code gets a gift (extra days, a discount on their first payment, or both), and you earn US$4 for each new buyer whose purchase is paid. Before activating your code, read the terms.
Your code
Your link
Each commission waits 30 days in case of a refund; then it's approved. Koru pays approved balances of US$20 or more once a month. You never see who bought here: only the numbers.
How you want to get paid
This is stored encrypted and only Koru sees it, to pay you.
When you promote it
You must say that you earn something for recommending KORU Live: in Colombia the Superintendencia de Industria y Comercio requires it (for example with #publicidad, or #ad in English), and on TikTok turn on “Branded content” when posting. You can use this text:
Your opinion
Your KORU Live review
Tell other streamers how KORU is working for you. It goes live on soykoru.stream right away with the name you choose; your email is never shown. Change it or delete it whenever you want.
Koru's reply
Privacy
Your data
Download everything we keep about your account, or delete it for good. The details are in the privacy policy.
Frequently asked questions
How do I cancel auto-renewal?
Under “Auto-renewal”, tap Cancel renewal. You won't be charged again and you keep everything until the end of the month you already paid for. If you change your mind before that date, tap Keep renewing and you're set.
When am I charged?
If you paid by card or PayPal, every month on the same day you bought, for the same amount. Paddle (which processes the payment) emails you the receipt. With Wompi (PSE, Nequi or card in pesos) the payment covers 30 days and doesn't renew on its own.
How do I change my card?
Under “Auto-renewal”, tap Change card. Paddle's secure page opens so you can enter the new one; we never see your card details.
How do I request a refund?
If KORU Live doesn't work for you within the first 7 days after a payment, tap Request a refund under “Your purchases” and tell us what's going on. We'll go through it with you and reply right here. The conditions are in Guarantee and refunds.
I switched computers or reformatted
Under “Your computer”, tap Release my computer, then open KORU Live on the new one and sign in with this same account. You can do this once a week.
How do I delete my account or download my data?
Below, under “Your data”. “Download my data” gives you a file with everything we keep about your account. “Delete my account” deletes it for good; for your security it asks you to type the word and to have signed in with Google recently.
I need help with something else
Write to me at [email protected] from your account's email and I'll look into it myself.